Have a question about our construction materials? We have the answer. Check out these FAQs and give us a call today for more information!
Yes, we offer shipping but we charge a fee for this service.
All our materials can be shipped nationally across the continental U.S.
No, but we have other family members in relevant industries who would be happy to set up a consultation with you.
Yes, we have an in-house delivery service available within a 50-mile radius of our store in St. Louis, MO.
We are open from 9 am until 1 pm on Saturdays and closed on Sundays.
No, typically we are closed during all federal holidays.
Yes, though it will need to be ordered and different vendors have different lead times.
Yes, we carry nearly all the necessary tools to complete whatever project you are planning for all the products we carry in stock. From spiked shoes for epoxy to trowels for stucco, we will have what you need, and if for some reason we don't, we can always order it for you.
Typically, we keep enough products for smaller projects within a few hundred square feet, depending on the product in stock, at our store location. And we have enough product to supplement larger projects if need be. If you are ever worried we may not have enough inventory in stock for your larger project simply give us a call and ask. We have a warehouse within 30 minutes that we can go to, depending on the time of day, and collect whatever materials you may need.
Yes we do! We offer a rental service for I.C.F. Bracing.
Even if we did have enough inventory in stock, we try to limit how much material is picked up in one day. If you are looking to purchase enough material for a large project or an entire house, we ask that you call ahead and consult one of our product specialists to coordinate a direct shipment from our suppliers or scheduled pickups in smaller amounts to ensure a smooth purchasing and pickup process for all customers' demands.
Yes, but you will lose texture.
You can but it may not stay as well as you want and it will create a different texture. This can happen because the wall is not clean or it may have paint on it. We will always recommend you put a thin layer of base coat first, then run the MasterWall finish.
The exact number differs due to the varying textures but normally it is between 120 sq. ft. to 150 sq. ft.
It must be 40°F or 4.44°C and rising.
It must be 40°F or 4.44°C and rising.
MasterWall stucco finish can be tinted in almost any color depending on the finish you have chosen to use. Certain products come with predetermined colors that cannot be changed such as Lumia or Aggrestone as examples. If you ever want to check on a specific product's tint-ability, simply give our store a call and reach out to one of our product specialists.
While it is not necessary, we highly recommend surface prep for any epoxy product. Without proper surface prep, most warranties will be invalidated. Not to mention you will have a much better-looking finished project if proper preparations are made following the manufacturer's suggestions.
No, it will void the warranty and will not create a long-lasting adhesion to the wood surface.
Yes, Superfoam ICF comes in 4”, 6” and 8", Though we typically recommend 6" for any project. Also, we typically overstock on 6" to ensure we always have enough to supplement large orders.
Normally North Star Stone is 120 square feet per pallet.
No, you do not. The Affinity Stone is a dry stack stone, which uses a screw-on system. Essentially, a mechanical fastener is all that should be required.
You should always use the screw that goes with the wall you are putting them on. Simply make sure the screws/fasteners are long enough for the veneer to be securely fastened to the substrate it is being installed on. As well as the correct screw (masonry screws for a masonry substrate) is being used.
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